Privacy Policy

This privacy policy (“the Policy”) tells you about the information that our Company, its subsidiaries, and its affiliated companies collect. In addition, it explains how we use that information and how you can opt-out of certain uses of information that we may collect. We respect your privacy and want you to understand what we do with the information we hold about you.

 

Why do we collect personal information?

Your contact details and under certain circumstances, other information about your work are required for the delivery of our services. Also collecting information helps us understand the service you are looking for from us. This enables us to improve our services and deliver a quality experience. To enable us to contact you if we have information or events that may be of interest to you.

 

What personal information do we collect?

This could include your contact details such as name, e-mail, telephone numbers, business address, role descriptions etc. It could also be your experiences and feedback on our services.

 

From time to time, we may post surveys on our Website or otherwise send you surveys. These surveys may request demographic information (such as age range, gender, areas of interest, and familiarity with our Company and/or our programs, products, and services) as well as customer feedback. Participation in these survey requests is completely voluntary. With each request, you will have the choice of whether or not to disclose information. We use such survey information to improve our programs, products, and services as well as the overall experience on our Website.

 

Who do we share your personal information with?

Your information could be shared with another company or partner company who provides a service or product to us that we use in providing our services e.g. our contracted Associates, 360°profiling, Simulation providers, or similar etc.

 

Any governmental or police agency when we are obliged to do so by law.

We do not disclose personal information to anyone else except as set out above. We may provide third parties with aggregate statistical information and analytics in respect of our services, but we will make sure no one can be identified from this information before we disclose it.

 

Cookie Policy

If you access our website, we may collect information about your visit. We use cookies and similar technology to do so. Most websites do this too.

 

How do we use cookies? 

We use Google Analytics to track user behaviours across our website. We want our website to be as user friendly as possible and by using Google Analytics, we can see what areas of the website we should improve on to enhance your experience. This is a first-party cookie which is only used for the collection of quantitative data.

 

A number of our pages use cookies to remember:

  • your display preferences, such as contrast colour settings or font size

  • if you have signed up for our newsletter, event updates, and gated content

  • if you have agreed (or not) to our use of cookies on this site

 

You can delete or block these cookies, but if you do that some features of this site may not work as intended.

 

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

 

Marketing

From time to time we may contact you to share information that we believe may be of interest to you or to invite you to one of our events. If you tell us that you do not want to receive emails, sms, push notifications or phone calls from us to share information about our services or invite you to one of our events, we won’t contact you in that way.

We may add your details to our secure customer database provided you are happy for us to do so. You can let us know at any time that you do not wish to receive any of these communications by e-mailing enquiry@synthesis-asia.com. You can also unsubscribe from our marketing emails and newsletters by clicking on the unsubscribe link in the emails that we send to you.

If you have given your consent to direct marketing or other processing activity, you have the right to withdraw consent at any time. You can do this by emailing enquiry@synthesis-asia.com.

 

Sale of Assets

We may share or sell your information as an asset of Company in conjunction with the sale to a third party of our Company, our subsidiaries, and/or our affiliated companies, in whole or in part.

 

Transferring your personal information internationally

The personal information we collect may be transferred to and stored in countries outside of Singapore. Some of these jurisdictions require different levels of protection in respect of personal information and, in certain instances, the laws in those countries may be less protective than the jurisdiction you are typically resident in. We will take all reasonable steps to ensure that your personal information is only used in accordance with this privacy policy and applicable data protection and is respected and kept secure.

 

How long we keep your personal information

We will keep your records for as long as required to provide our services. We may then retain your information for a reasonable period to maintain our records and legal obligations to you or your employer, and any legal authority where we are obliged to retain or provide the information.

 

Your rights in relation to your personal information

You have the following rights in relation to your personal information:

  • the right to be informed about how your personal information is being used (which we fulfil by providing this notice)

  • the right to access the personal information we hold about you

  • the right to opt out of receiving any marketing communications

  • the right to request the correction of inaccurate personal information we hold about you

If you have any questions or complaints relating to the information we hold about you, please email enquiry@synthesis-asia.com.

 

Changes to this notice

We may update this privacy notice from time to time. When we change this notice in a material, we will update the version date at the bottom of this notice. Where required by law we will seek your consent to changes in the way we use your personal information.

 

Synthesis Global Pte Ltd. Updated: 9th February 2020

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enquiry@synthesis-asia.com

+65 9893 8775

+86 186 1199 0481

Synthesis

196 Pandan Loop, #07-17,

Pantech Business Hub,

Singapore 128384

Synthesis Global Pte Ltd. UEN: 201941156H

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